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How long your history is kept, and your add-ons

Your vehicles' routes are kept for 30 days, or longer with an add-on, which your provider switches on.

Who can do it: Admin everyone sees how far back history goes. Admins see the setting and the add-ons.

Your history setting

Your company chooses how long the detailed route of each vehicle (its positions) is kept: 30 days, included in the plan, or 3, 6 or 12 months with the Longer history add-on.

  • Where to see it: Admins see it on Vehicles, on the Settings tab, in the Position history card (Positions kept), read-only, with "To change this, contact …".
  • Everyone sees it on the date pickers of the replay, reports and alerts ("History goes back 30 days"), which offer no older day.
  • Kept longer than the setting: each vehicle's trips and stops, with their distances, and your alerts. An old day's replay then lists its trips and says "This day's route is no longer available".

Steps

  1. Admins: open Vehicles, then the Settings tab.
  2. Read Positions kept on the Position history card.
    The Position history card on the Vehicles Settings tab, read-only: positions kept for 30 days
  3. To change it, contact your provider.

To change it, contact your provider. Raising it works from then on: routes already deleted can't be brought back. Lowering it waits 7 days before anything is deleted, so a mistake can be undone.

Add-ons

Anything with a real outside cost is a paid add-on, switched on by your provider. Today that is Longer history (3, 6 or 12 months).

To add one, contact your provider.