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Help › Users

Invite a user

Open Users, type the person's name and email, choose their role, and press Send invitation.

Who can do it: Admin

Give someone at your company their own sign-in. Each person has one of three roles:

RoleCan
AdminEverything, including users, licences and immobilising
ManagerVehicles, groups, geofences, alerts and jobs, and everything a Viewer can
ViewerLive map, replay and reports: reading, never changing

Steps

  1. Open Users. The Invite a user form is on the same screen.
  2. Type their Name and Email, and choose their Role.
  3. For someone who needs access only for a while (a temporary driver supervisor, an auditor), choose Access: For a number of days, or Until a day. Otherwise leave it as Doesn't end.
  4. Press Send invitation.
    The Invite a user form on the Users screen, with a name, an email and the Viewer role

They get an email saying they've been added, with your app's address. They sign in with their email and a code we email them; they can set a password later.

Good to know

  • "That email already has an account. Ask support." Each email can have one account only, anywhere. Use another email, or contact your provider.
  • With one vehicle, Users isn't in the menu: open your app's address followed by /users (see If you have one vehicle).
  • People are never deleted, so their history stays. To stop someone signing in, see Change a user's role, or deactivate them.