Get alerts on your phone

With notifications on, alerts about your vehicles arrive on your phone as they happen, even when the app is closed. They come by email as well.

Android phone (Chrome)

1. Open your app's address in Chrome and sign in.
2. Open the account menu (your name or initials, top right) and choose Phone notifications.
3. If you see a button to add the app to this device, press it and confirm. If not, open Chrome's menu (⋮) and choose Add to Home screen.
4. Press Turn on notifications, then Allow.
5. Press Send a test notification. It should arrive within a few seconds.

iPhone (Safari)

On an iPhone, notifications work only once the app is on your Home Screen.

1. Open your app's address in Safari and sign in.
2. Tap the Share button (the square with an arrow pointing up).
3. Scroll down and tap Add to Home Screen, then Add.
4. Open the app from its new icon on your Home Screen, and sign in again.
5. Open the account menu, choose Phone notifications, press Turn on notifications, then Allow.
6. Press Send a test notification.

Good to know

• You get an alert only if you are on the alert's rule. Your Admin or a Manager chooses who is on each rule (see Set up alerts).
• Signing out turns notifications off on that device, so a shared phone stops getting your alerts.
• To stop them on one device, press Turn off on the Phone notifications page. Your other devices keep theirs.
• "Notifications are blocked": you chose Block earlier. Allow them in the phone's or browser's settings for the app, then reload the page.