Help › Geofences, alerts and jobs

See and acknowledge alerts

Press the bell at the top of any screen, or open Alerts, and press Acknowledge on an alert you have dealt with.

Who can do it: Admin Manager everyone sees alerts. Admins and Managers acknowledge them.

Steps

  1. Press the bell at the top of any screen (it shows how many alerts nobody has acknowledged), or open Alerts.
  2. Choose a Day. The list shows that day's alerts, newest first: what happened (such as "Left Okhla depot" or "Speeding: 84 km/h (limit 70)"), the Vehicle, Where and the Time.
  3. Narrow it with the type and vehicle pickers if you need to.
  4. Press Acknowledge on an alert you have dealt with. It then shows who acknowledged it ("By …"), and leaves the bell's count. To acknowledge every new alert the list shows, press Acknowledge all at its top.
    The Alerts screen: the day's alerts, each with Acknowledge, and Acknowledge all at the top

From an alert email or phone notification: press Open the alert. The Alerts screen opens on that day, with the alert marked.

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